FAQs about Nick Clift

1) What results can we expect in the first 90 days?

In the first 90 days we focus on clarifying what matters most, aligning your leadership team, and establishing a clear direction. You’ll have a set of priority goals, stronger team alignment, and a clearer path forward. Many clients notice faster decisions, calmer weeks, and more time to work on the business rather than in it.

2) Do you work with clients outside Australia?

Yes. I work with leadership teams and business owners across Southeast Asia as well as Australia. We can meet in person when possible, but most work is delivered virtually with the same level of impact.

3) How is your approach different from other business coaches?

My approach comes from doing the work myself. I built, scaled, merged, and exited a technology services business. I bring practical, real-world experience to every engagement. I focus on strategies that help MSP owners lead with clarity, build stronger teams, and design a business that works without depending on them for every decision.

4) Can we start without a big commitment?

Yes. We typically begin with a complimentary discovery conversation to understand your goals and challenges. If we find there is a good fit, we map out the next steps in a way that works for your business and your team.

5) What size companies do you work with?

I work with organisations that have established leadership teams and a desire to grow. Many of my clients are technology and MSP businesses of various sizes. What matters most is that the leadership team is committed to becoming stronger and more intentional in how they lead.

6) What industries do you support?

My core experience is in technology services and managed service providers, but I also work with related professional services and service-driven organisations where leadership, strategy, and execution are priorities.

7) Do you offer virtual sessions?

Yes. I work with clients through virtual coaching and strategic sessions. Many teams opt for a blend of virtual sessions along with occasional in-person planning days or workshops, depending on what makes sense for them.

8) How do we measure success?

We measure success by the progress you make toward your key priorities, improvements in leadership alignment, stronger team performance, and the clarity you gain as a leader. We often set measurable outcomes together so you can see the tangible difference our work is making.

About Me

1) What is your background?

I have more than forty years of experience in the technology and managed services industry. I started in technical and leadership roles, which gave me a deep understanding of how IT organisations operate from the inside out. I went on to build and grow a successful MSP business, led it through a merger and rebrand, and eventually exited the business. That journey taught me a lot about what it takes to build resilience, leadership depth, and organisational value.

2) What is your coaching and mentoring style?

My style is practical, grounded, and focused on outcomes. I help leaders think deeply about what matters, challenge assumptions that may be holding them back, and build the habits that deliver sustained progress. I trade complexity for clarity, and perfection for real momentum.

3) Do you partner with other specialists?

Yes. When a situation calls for it, I can work with trusted specialists in areas such as people and culture, finance, brand, and operations to support your leadership team and help you achieve your goals.

4) Are references or client stories available?

Yes, I can provide references on request. I also share anonymised client stories to illustrate the kinds of challenges I help teams overcome and the results they achieve.